What is a Guest Experience Volunteer?
Guest Experience Volunteers are a vital part of the Museum’s operations and impact on the community. As one of the first people that visitors meet upon entering the museum, they help set the tone of the entire museum experience. Enthusiasm, strong communication skills, and a passion for the arts are just a few of the valuable characteristics of an effective Guest Experience Volunteer.
Responsibilities include: Welcoming guests, tracking attendance, promoting and selling memberships, collecting donations and payment processing, answering the phone and emails, registering visitors for programs, and answering visitor questions about exhibitions, programs, membership, etc.
Skills required: Strong customer service, interpersonal, and communication skills. Proficient at using technology (computer, iPad, cell phone).
Schedule: GE Volunteers must volunteer for at least one 3-hour shift per week. Shifts are Thursday – Sunday, 11:30 am – 2:30 pm & 2:30 – 5:30 pm. Weekend availability is required.
Thorough training is provided.
Who can become a Guest Experience Volunteer?
Guest Experience Volunteers come from many different backgrounds and experiences. No specific degree is required. What is most important is to have a love of art, of speaking with others, and a passion for making the Museum a safe and welcoming space for all.
Questions? E-mail sayedi@heckscher.org or call 631.380.3230
Apply Now
Application form coming soon!
